We’ll deliver what you need, when and where you need. Our national carrier services will make sure your order arrives at the right place and on time.

Standard Delivery

  • Order before 2:30pm for standard delivery to your location.
  • Next day delivery for Sydney, Melbourne, Brisbane, Gold Coast & Perth*.
  • Two day delivery for Adelaide. 
  • Deliveries to all other locations may have longer lead times. 

Delivery charge:

  • $25 for all orders placed online.
  • $39 for all orders placed via Customer Service or Account Manager. 

*depending on stock availability


Express 4-hour Delivery

  • Order before 12:00 pm via our customer service.
  • 4 hour delivery available in metropolitan areas (Sydney, Melbourne, Brisbane, Gold Coast, Perth & Adelaide). 
  • Goods will be deliveryed within 4 hours. 

Delivery charge:

  • Please ask for a quote.

Express Air

  • Next business day in cities with airports, 2-5 days for other regional locations.

Delivery charge:

  • $50 up to 5kgs
  • $70 up to 10kgs
  • Quote above 10kgs

*Hazardous items may be restricted from air delivery services

Click & Collect - Free

  • Place your order on our website and select a Hilti Store as pick-up location.
  • Pick up your order in a Hilti Store just 1 hour later during our store opening hours.


Pick Up from Australia Post

  • Pick up orders from 250+ Australia Post locations across Australia. 
  • Pick up times: 08:00 am – 17:00 pm
  • Orders can be placed via Customer Service on 131 292 or through Hilti Stores.
  • Items excluded from service: Dangerous goods/Temperature sensitive/Order weight over 25kgs.
  • Service charge: $25

Pick up from our Central Warehouse

  • Pick up orders from our Central Warehouse in Fairfield at no cost (only available for Sydney customers)
  • Address: 82 Lisbon St, Fairfield East, NSW 2165
  • Pick up times: 07:00 am – 15:30 pm
  • Orders can be placed via Customer Service on 131 292 or through any Sydney Hilti Store and it will be ready for pick-up the next day
  • No product/size restriction applies to this service

Tool Repair pick up and delivery

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  • Book your repair before 2:30 pm (online or via customer service).
  • Next day pick up in Sydney, Melbourne, Brisbane, Gold Coast, Adeladie & Perth.


Pick up and return freight charge: 

  • Free for all tool repairs booked online.
  • Free for Fleet Management tools.
  • Free for tools within the wear & tear warranty period.
  • $39 for tools outside the wear & tear warranty period.
  • $39 for all tool repairs booked via Customer Service or Account Manager, unless within wear & tear warranty period.

Contact our Customer Service

Delivery Services Brochure