OUR DELIVERY OPTIONS

We’ll deliver what you need, when and where you need. Our national carrier services will make sure your order arrives at the right place and on time.

Standard Delivery

  • Order before 2:30pm for standard delivery to your location.
  • Next day delivery for Sydney, Melbourne, Brisbane, Gold Coast & Perth*.
  • Two day delivery for Adelaide. 
  • Deliveries to all other locations may have longer lead times. 

Delivery charge:

  • $25 for all orders placed online.
  • $39 for all orders placed via Customer Service or Account Manager. 

*depending on stock availability

 

Express 4-hour Delivery

  • Order before 12:00 pm via our customer service.
  • 4 hour delivery available in metropolitan areas (Sydney, Melbourne, Brisbane, Gold Coast, Perth & Adelaide). 
  • Goods will be deliveryed within 4 hours. 

Delivery charge:

  • Please ask for a quote.

Express Air

  • Next business day in cities with airports, 2-5 days for other regional locations.

Delivery charge:

  • $50 up to 5kgs
  • $70 up to 10kgs
  • Quote above 10kgs

*Hazardous items may be restricted from air delivery services

Click & Collect - Free

  • Place your order on our website and select a Hilti Store as pick-up location.
  • Pick up your order in a Hilti Store just 1 hour later during our store opening hours.

 

Pick Up from Australia Post

  • Pick up orders from 250+ Australia Post locations across Australia. 
  • Pick up times: 08:00 am – 17:00 pm
  • Orders can be placed via Customer Service on 131 292 or through Hilti Stores.
  • Items excluded from service: Dangerous goods/Temperature sensitive/Order weight over 25kgs.
  • Service charge: $25

Pick up from our Central Warehouse

  • Pick up orders from our Central Warehouse in Fairfield at no cost (only available for Sydney customers)
  • Address: 82 Lisbon St, Fairfield East, NSW 2165
  • Pick up times: 07:00 am – 15:30 pm
  • Orders can be placed via Customer Service on 131 292 or through any Sydney Hilti Store and it will be ready for pick-up the next day
  • No product/size restriction applies to this service

Tool Repair pick up and delivery

  • Book your repair before 2:30 pm (online or via customer service).
  • Next day pick up in Sydney, Melbourne, Brisbane, Gold Coast, Adeladie & Perth.

 

Pick up and return freight charge: 

  • Free for all tool repairs booked online.
  • Free for Fleet Management tools.
  • Free for tools within the wear & tear warranty period.
  • $39 for tools outside the wear & tear warranty period.
  • $39 for all tool repairs booked via Customer Service or Account Manager, unless within wear & tear warranty period.

Contact our Customer Service