Hilti tool service center

A WARRANTY THAT GOES FURTHER

Hilti Tool Service

Hilti Tool Warranty

HOW MUCH WILL MY TOOL REPAIR COST?

20 year manufacturer's warranty

  • We will repair your tool free of charge if it breaks down as a result of materials or manufacturing defects for 20 years.
  • A paid repair will never cost you more than 30% of the price of a brand new replacement tool.

Up to 2 years wear & tear coverage

  • We will repair your tool completely free of charge for up to 2 years from the date of purchase. This includes damage resulting from normal wear and tear. You won't pay for parts, labour or even pick-up and delivery.
  • After the wear & tear period, the cost of paid repairs are capped for the remaining warranty period.

Our repair guarantee

  • If your tool breaks down within 3 months of a paid repair, we will repair it free of charge. This also covers wear and tear, free pick-up and delivery.

 

Hilti tool repair costs

OUR WORLD-CLASS REPAIR SERVICE

  • Please enter alternative text here (optional)
    1 / 4
    As good as new

    When we repair your tool, we don't just change the faulty part. We carry out a full diagnostic check on all moving parts and return your tool to its original performance.

  • Hilti tool technician
    2 / 4
    Expert technicians

    Our highly trained and experienced tool technicians have the know-how to carry out repairs on Hilti tools.

  • Please enter alternative text here (optional)
    3 / 4
    Genuine spare parts

    We use only genuine Hilti spare parts.

  • Hilti tool repair turnaround time
    4 / 4
    Quick turnaround

    We target 1 day in the repair workshop plus transit times.

WATCH THE VIDEO

alt text

THE PROCESS IS SIMPLE

  • Just use the online repair form or call us on 131 292.
  • No registration or proof of purchase is ever required.
  • We'll even organise pick-up and return transport to your jobsite.
THREE QUESTIONS FOR A TOOL TECHNICIAN

How many tools are repaired each day?

We repair 100 - 120 tools a day - a total of about 27,000 a year.

What is your favourite tool to repair and why?

The DX 460 nail gun. It's well designed for ease of use and repair. It's also very popular - a high volume tool.

What’s your top tip to customers for keeping their tools in great shape?

Regular self-service and clean. And, use the right tool for the application.

Lhenel
Years with Hilti:
12

Request a tool repair

Hilti fleet management
HILTI'S FLEET MANAGEMENT SERVICE

See how Hilti Fleet Management supports your company in managing your tools.

More information

We have placed cookies on your computer to help make this website better.
You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

CONTACT US
CONTACT US