The problem may be cookie related. Please refer to our national customer service on 131 292. We can offer advice on how to overcome cookie issues.
Internet Explorer:
To view or modify cookies settings, follow these steps:
- In Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
- Click the Web content zone you want, and then click Custom Level.
- Under Cookies, click the options you want, click OK, and then click OK.
Or
- In Internet Explorer, click Internet Options on the Tools menu, and then click the privacy tab.
- Click the Advanced button.
- Activate ¿First-party Cookies¿, and then click OK.